This platform makes it easy to access services that support your strata community. Whether you require assistance with reporting a repair, requesting a key, or updating your personal information, you have come to the right place. Should you find any information lacking or unclear, please be assured that our dedicated team is available to assist you throughout the process.
At Jetty Strata, we believe that effective strata management is built on accountability and transparency. We don’t just manage properties; we build lasting relationships with our members, ensuring that everyone is on the same page.
Strata can be complex, but getting help shouldn’t be. This is your place to take care of the essentials:
Each request is supported by real people who respect your time, your role, and your need for clear answers.
This hub brings everything together for you.
At Jetty Strata, we empower our members to act decisively and with assurance. Whether tackling simple tasks or navigating complex challenges, our strata management solutions provide guidance at every stage. Dive in using the links above, and if you need assistance, we’re just a message away.
Visit the Members section of the Jetty Strata website to access available forms and resources, including repair requests, contact-detail updates, levy payment information, access-device requests and pet applications.
The website provides access to member forms, repair requests, levy and direct-debit information, contact updates, by-law requests, pet applications and links to relevant strata resources.
Use the secure direct debit request process available through Jetty Strata or follow the instructions provided with your levy notice. Contact the office if you are unsure which payment options apply to your scheme.
Submit a request through the relevant online form or contact Jetty Strata. Access and document requirements may depend on your relationship to the scheme and the records requested.
Submit the update contact details form in the Members section of the website. Accurate contact information helps ensure you receive scheme notices, levy information and important updates.
Complete the relevant pet application form and provide the information requested by your scheme. Approval requirements can vary, so owners and residents should check the scheme’s current by-laws before bringing an animal onto the property.
Changing strata managers doesn’t need to be difficult.
Tell us a little about your property and current arrangement and our team will be in touch to discuss how Jetty Strata can help.
For existing owners, committees or general enquiries, contact the Jetty Strata office directly or use the Members section.
Please call us on 02 6651 3937 or email [email protected]
If you are a strata member please also see the quick links on the members page.
Coffs City Square
Suite 2 / Level 1, 50-64 Harbour Drive
PO Box 412
COFFS HARBOUR NSW 2450
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