Jetty Strata Members

Four Jetty Strata team members sitting together at a wooden meeting table around a laptop and clipboard in an office.

Your Strata, Made Simpler

This platform makes it easy to access services that support your strata community. Whether you require assistance with reporting a repair, requesting a key, or updating your personal information, you have come to the right place. Should you find any information lacking or unclear, please be assured that our dedicated team is available to assist you throughout the process.

At Jetty Strata, we believe that effective strata management is built on accountability and transparency. We don’t just manage properties; we build lasting relationships with our members, ensuring that everyone is on the same page.

A smiling woman with glasses holding a folder and pen while talking with a man in an office.

What the Members section Can Assist With

Strata can be complex, but getting help shouldn’t be. This is your place to take care of the essentials:

  • Report repairs or maintenance
  • Pay strata levies securely
  • Request keys, FOBs or access devices
  • Update your contact or resident details
  • Access essential forms and documents

Each request is supported by real people who respect your time, your role, and your need for clear answers.

Your Hub for Trusted Support

This hub brings everything together for you.

At Jetty Strata, we empower our members to act decisively and with assurance. Whether tackling simple tasks or navigating complex challenges, our strata management solutions provide guidance at every stage. Dive in using the links above, and if you need assistance, we’re just a message away.

Frequently Asked Questions

How do I access owner forms and resources?

Visit the Members section of the Jetty Strata website to access available forms and resources, including repair requests, contact-detail updates, levy payment information, access-device requests and pet applications.

What resources are available on the Jetty Strata website?

The website provides access to member forms, repair requests, levy and direct-debit information, contact updates, by-law requests, pet applications and links to relevant strata resources.

How do I set up direct debit for my strata levies?

Use the secure direct debit request process available through Jetty Strata or follow the instructions provided with your levy notice. Contact the office if you are unsure which payment options apply to your scheme.

How can I obtain a copy of my strata scheme's by-laws?

Submit a request through the relevant online form or contact Jetty Strata. Access and document requirements may depend on your relationship to the scheme and the records requested.

How do I update my contact details with Jetty Strata?

Submit the update contact details form in the Members section of the website. Accurate contact information helps ensure you receive scheme notices, levy information and important updates.

How do I apply to keep a pet in a strata property?

Complete the relevant pet application form and provide the information requested by your scheme. Approval requirements can vary, so owners and residents should check the scheme’s current by-laws before bringing an animal onto the property.

Contacting Us

Thinking About Changing Strata Managers?

Changing strata managers doesn’t need to be difficult.

Tell us a little about your property and current arrangement and our team will be in touch to discuss how Jetty Strata can help.

For existing owners, committees or general enquiries, contact the Jetty Strata office directly or use the Members section.

Member and General Enquiries

Please call us on 02 6651 3937 or email [email protected]

If you are a strata member please also see the quick links on the members page.