We have modernised our repairs and maintenance process to move away from slow, phone-dependent workflows. By using our automated triage system, we ensure that every repair request is logged, assessed, and tracked efficiently. You get fast turnarounds from our network of trusted, fully-insured local tradespeople, and you are always kept in the loop on progress, no chasing, no guesswork.
Your scheme’s finances are the backbone of your community. We offer rigorous, transparent financial management, providing clear budgeting, accurate levy administration, and detailed oversight. We treat your funds with the seriousness they deserve, ensuring every dollar is accounted for so your Owners Corporation can make informed, confident decisions.
Community living can sometimes lead to friction. We provide a calm, objective, and neutral perspective to help navigate disagreements. Influenced by our “by the book” philosophy, we focus on factual, legislative-based guidance rather than personal opinion. This approach helps de-escalate tensions and keeps the focus on finding fair, professional dispute resolutions that comply with your scheme’s by-laws.
Strata legislation is complex, ever-changing, and non-negotiable. It is our job to be the experts, so you don’t have to be. We act as your primary guide, ensuring your scheme meets all government compliance obligations, safety requirements, and administrative deadlines. We provide the black-and-white guidance necessary to keep your investment protected and fully compliant at all times.
Frequently Asked Questions
What services does Jetty Strata provide?
Jetty Strata provides comprehensive support across repairs and maintenance, financial management, dispute resolution, legislative compliance and day-to-day scheme administration. Our services are tailored to the needs, size and priorities of each property.
What types of strata schemes does Jetty Strata manage?
We manage residential, commercial and community title schemes, including apartment buildings, villas, townhouse complexes, retail precincts, office suites, industrial properties and neighbourhood communities with shared assets.
How does Jetty Strata manage repairs and maintenance?
Maintenance requests are logged, assessed and tracked through our online triage system. We coordinate trusted, appropriately insured local contractors, follow up on progress, and keep the relevant owners or committee members informed throughout the process.
What financial management services do you provide?
We provide clear budgeting, accurate levy administration, transparent financial reporting and detailed oversight of owners corporation funds. We also explain the figures clearly, helping committees understand their scheme’s position and make informed decisions.
Can Jetty Strata help resolve disputes?
Yes. We provide calm, objective guidance when disagreements arise between owners, residents or committee members. We base our advice on the facts, relevant legislation, and the scheme’s by-laws, helping to de-escalate tension and support fair, professional outcomes.
How does Jetty Strata support compliance?
We help schemes understand and meet their government obligations, safety requirements and administrative deadlines. Our straightforward approach gives you clear, practical guidance to keep your scheme properly managed, compliant, and protected.
Our Service Regions
Local strata management across Coffs Harbour and the surrounding coast.
Continue the Story
Coffs Harbour & Coffs Coast
Local strata management from a team that knows the region.
Woolgoolga & Northern Coffs Coast
Personal, professional strata management for northern coastal communities.
Nambucca Heads & Southern Coffs Coast
Trusted strata management for Nambucca Heads and surrounding areas.
Coffs City Square
Suite 2 / Level 1, 50-64 Harbour Drive
PO Box 412
COFFS HARBOUR NSW 2450
