Emergency Contacts List
Members can access fast, responsive strata emergency repairs 24/7 via our emergency contact page. Whether you need an emergency strata plumber or urgent trade response, our strata managers are 100% mobile, and our extensive network ensures your request receives top-priority action.
Find emergency contact details and trade dispatch numbers for urgent electrical, plumbing, glazing, and structural issues below.
| For emergencies call | 000 |
| SES Phone | 132 500 |
COFFS HARBOUR & COFFS COAST |
|
| ELECTRICIAN | 02 6658 9222- Sawtell Electrical |
| PLUMBER | 0418 106 386 – Emerald Beach Plumbing |
| LOCKSMITH | 0417 697 737 – Coffs Harbour City Locksmith |
| GLAZIER | 02 6652 7549 – Rooney Glass |
| ROOFER | 0427 820 013- Gutterpro Roofing (Tile)/ 0403 742 005- TPRC (Metal) |
WOOLGOOLGA & NORTHERN COFFS COAST |
|
| ELECTRICIAN | 0418 617 772 – Thorncroft Electrical |
| PLUMBER | 0431 751 790 – Coastal Plumbing |
| LOCKSMITH | 0488 535 313 – Adam’s Coffs Coast Locksmiths |
| GLAZIER | 6654 0666 – Northern Beaches Glass & Aluminium |
| ROOFER (Metal) | 0414 800 069 – Coffs Coast Roofing |
| ROOFER (Tile) | 0474 187 786 – Solitary Islands Roofing (Tile) |
NAMBUCCA HEADS & SOUTHERN COFFS COAST |
|
| ELECTRICIAN | 6568 7344 – Trisley’s (diverted AH) |
| PLUMBER | 0418 106 386 – Emerald Beach Plumbing |
| LOCKSMITH | 0448 060 968 – TFJ – Nambucca Heads Locksmith |
| GLAZIER | 0409 226 670 – Nambucca Glass |
| ROOFER | 1800 584 186 – Lindsay’s Roofing & Restoration (Metal)/ 0427 820 013- Gutterpro Roofing (Tile |
Frequently Asked Questions
What is considered a strata property emergency?
A strata emergency is an urgent common-property issue that presents an immediate risk to people, property, security or essential shared services. Examples may include a major water leak, dangerous electrical issue, significant structural damage or an urgent security hazard.
Who should I call in a life-threatening emergency?
If someone’s life, health or immediate safety is at risk, call Triple Zero (000) first. Once emergency services have been contacted, notify the appropriate strata emergency contact if the incident also affects common property or shared services.
How do I report an urgent strata repair?
Use the emergency contact instructions provided for your scheme. Explain the location, immediate risk and nature of the issue, and follow any safety directions given. Do not enter an unsafe area or attempt repairs yourself.
How quickly will an emergency strata repair be attended?
Response times depend on the nature and location of the emergency, contractor availability, access and site safety. Jetty Strata will triage the report and coordinate the appropriate response according to the circumstances.
What should I do after reporting a strata emergency?
Keep yourself and others safe, follow any instructions provided and document the situation with photographs or notes if it is safe to do so. This information may assist with contractor follow-up, record-keeping and any insurance notification.
How do I request a non-urgent strata repair?
Complete the online repair form with a clear description, location and supporting photographs. Jetty Strata will assess the request and coordinate the appropriate next step, subject to responsibility and any required approval.
Our Service Regions
Local strata management across Coffs Harbour and the surrounding coast.
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Coffs Harbour & Coffs Coast
Local strata management from a team that knows the region.
Woolgoolga & Northern Coffs Coast
Personal, professional strata management for northern coastal communities.
Nambucca Heads & Southern Coffs Coast
Trusted strata management for Nambucca Heads and surrounding areas.
Coffs City Square
Suite 2 / Level 1, 50-64 Harbour Drive
PO Box 412
COFFS HARBOUR NSW 2450
