Pet Applications

A strata manager supports an owners corporation with the administrative, financial, maintenance and compliance requirements of a strata scheme. This can include organising meetings, maintaining records, managing budgets and levies, coordinating repairs and providing guidance on NSW strata legislation.

Strata management fees depend on the size, complexity and service needs of the scheme. An agreement may include a fixed management fee, with separate charges for services outside the standard scope. Jetty Strata provides clear pricing so owners corporations can understand what is included before appointing a manager.

Start by reviewing your current strata management agreement, including its expiry date and notice requirements. The strata committee can then consider alternative proposals before the owners corporation votes on the appointment at a general meeting. Jetty Strata can guide the committee through the process and coordinate the administrative handover.

Jetty Strata provides strata management across Coffs Harbour and the surrounding Mid North Coast, including the Coffs Coast, Woolgoolga and northern coastal communities, and Nambucca Heads and the Southern Coffs Coast.

Jetty Strata manages residential, commercial, community title and neighbourhood schemes. Our services are tailored to each property’s size, structure, shared facilities, responsibilities and long-term goals.

A local strata manager understands the region, its properties and the challenges coastal schemes can face. Jetty Strata combines local council and contractor knowledge with responsive service, clear advice and a professional, by-the-book approach.

Jetty Strata Management is a Coffs Harbour-based team providing professional strata management across the Coffs Coast and Mid North Coast of NSW. We combine local knowledge, personal service and structured management systems to help schemes operate smoothly.

Our team supports owners corporations with meetings and records, budgets and levies, repairs and maintenance, dispute management, contractor coordination and guidance on NSW strata legislation and compliance.

The team brings decades of combined experience across strata management, construction, quality assurance, risk management and conflict resolution. This broad experience supports practical decision-making across the people, property and compliance aspects of a scheme.

Jetty Strata combines genuine Mid North Coast knowledge with personal service and a professional, by-the-book approach. We provide clear guidance based on the facts, applicable legislation and the requirements of each scheme.

We provide practical guidance, reliable administration and clear communication across the day-to-day and long-term needs of your scheme. Our role is to help the committee understand what needs attention, what process applies and what should happen next.

Your scheme will be supported by Jetty Strata’s experienced local team. The management arrangement and key contacts will be explained when your scheme is onboarded, so committee members know who to contact and how requests will be handled.

Contact the Jetty Strata office on 02 6655 1393 or email [email protected]. The team can direct your enquiry to the appropriate strata manager or staff member.

Most schemes allow pets, but only with written approval. You can submit a pet request through our Members section, and we’ll guide you through the process based on your scheme’s by-laws.

Pet decisions must be made consistently with current NSW strata legislation and the scheme’s valid by-laws. Because individual circumstances differ, owners and committees should seek current guidance before approving or refusing an application.

Most schemes follow their council guidelines about noise levels. But, by-laws can include stricter noise limits.  You should avoid loud activity late at night or early morning, as a general courtesy to your neighbours.

Only visitors who are parking short-term can use guest spots. Residents must use their designated parking spaces. This helps avoid parking disputes and keeps things fair.

No. Common areas need to stay clear of personal items, for safety and compliance reasons. Any items left in common areas may be removed or result in a by-law breach.

Any changes to the building’s external appearance will most likely require approval. You should check with your strata manager for more information about what you can and can’t do.

Cover depends on the policy and the scheme. It commonly relates to the building and specified common-property risks, but inclusions, exclusions and excesses vary. Owners and residents should review the current policy and obtain insurance advice about their own contents, improvements and liabilities.

A strata emergency is an urgent common-property issue that presents an immediate risk to people, property, security or essential shared services. Examples may include a major water leak, dangerous electrical issue, significant structural damage or an urgent security hazard.

If someone’s life, health or immediate safety is at risk, call Triple Zero (000) first. Once emergency services have been contacted, notify the appropriate strata emergency contact if the incident also affects common property or shared services.

Use the emergency contact instructions provided for your scheme. Explain the location, immediate risk and nature of the issue, and follow any safety directions given. Do not enter an unsafe area or attempt repairs yourself.

Response times depend on the nature and location of the emergency, contractor availability, access and site safety. Jetty Strata will triage the report and coordinate the appropriate response according to the circumstances.

Keep yourself and others safe, follow any instructions provided and document the situation with photographs or notes if it is safe to do so. This information may assist with contractor follow-up, record-keeping and any insurance notification.