Renovation Application

Planning renovations?

Fill out this form to let us know the details of the renovations you’re planning on undertaking.

Frequently Asked Questions

Can I do my own repairs to common property?

Only if you have the permission of the owners corporation. If common property needs repair or maintenance, the owners corporation should undertake that work, not an individual owner.

Will I get updates after I submit my application?

Yes. Once your request is logged, we’ll confirm we’ve received it and keep you updated on progress. You won’t have to chase us for information, we’ll keep communication open throughout the process.

How do I report a repair or maintenance issue?

Owners and residents can submit maintenance requests through Jetty Strata’s online repair system. This allows you to provide the necessary details so our team can assess the issue, determine the appropriate next step and coordinate a suitable contractor.

How are shared facilities and community assets maintained?

We help coordinate and track maintenance for shared spaces, roads and facilities using trusted, appropriately insured contractors. We also support longer-term planning so important community assets remain safe, functional and valuable.

How does Jetty Strata help with governance and by laws?

We provide straightforward guidance based on the legislation governing community title and neighbourhood schemes. Our team helps committees conduct meetings, make properly authorised decisions and apply by-laws through fair, consistent and compliant processes.

How are commercial repairs and maintenance handled?

We take a proactive approach by logging, assessing and tracking maintenance requests through to completion. Our team coordinates appropriately insured local contractors and keeps relevant parties informed, helping minimise disruption to tenants and business operations.

Our Service Regions

Local strata management across Coffs Harbour and the surrounding coast.

Continue the Story

Coffs Harbour & Coffs Coast

Local strata management from a team that knows the region.

Woolgoolga & Northern Coffs Coast

Personal, professional strata management for northern coastal communities.

Nambucca Heads & Southern Coffs Coast

Trusted strata management for Nambucca Heads and surrounding areas.

Contacting Us

Thinking About Changing Strata Managers?

Changing strata managers doesn’t need to be difficult.

Tell us a little about your property and current arrangement and our team will be in touch to discuss how Jetty Strata can help.

For existing owners, committees or general enquiries, contact the Jetty Strata office directly or use the Members section.

Member and General Enquiries

Please call us on 02 6651 3937 or email [email protected]

If you are a strata member please also see the quick links on the members page.